Name: Brightcoveos
Address: 224 Southwest 1st Avenue, Portland, Oregon, 97204, United States
Telephone: +1 (910) 555-9758

Effective Date & Governance Ledger

Operational timeline, revision intervals, and verification standards governing web storage on this domain.

Ledger Clause	Plain Meaning	Engineering Application
Effective Date	The formal calendar date on which this storage policy and its associated tracking rules took effect across all endpoints.	This notice took effect on October 30, 2026. Every browser storage write executed on brightcoveos.com adheres strictly to these parameters from this verified timestamp forward.
Quarterly Audit Cycle	Periodic validation that no unauthorized cookies, third-party tags, or tracking pixels have been inserted into production bundles.	Our video integration team audits client DOM mutations, network requests, and cookie headers every 90 days. Unregistered keys trigger instant build pipeline failure.
Jurisdiction Baseline	Applicable legal regimes governing personal data collection and local storage consent mechanisms.	Governed by the law of Oregon, United States, incorporating California Consumer Privacy Act (CCPA/CPRA) requirements and European GDPR standards for international visitors.

Storage Categories & Operational Roles

Classification of browser storage into strict functional groups, outlining their purpose and behavioral impact.

Category	Functional Purpose	Consent Requirement
Strictly Necessary	Maintains fundamental site operations, CSRF protection, interactive chat state during active sessions, and records the visitor consent decision itself.	Exempt from prior consent under applicable privacy statutes. Without these tokens, live technical support and consent enforcement fail immediately.
Analytics & Telemetry	Measures streaming playback performance, buffer degradation events, player initialization latency, and technical page load metrics.	Subject to prior affirmative opt-in. Signals remain blocked in browser runtime until the visitor explicitly accepts storage via our consent interface.
Advertising & Campaign Measurement	Evaluates outbound acquisition campaign performance across paid platforms, associating conversions with inbound click identifiers.	Subject to affirmative opt-in. Tracking tags and storage keys remain completely suppressed until explicit permission is recorded.

Active Storage Keys & Lifespan Ledger

Exhaustive technical manifest of all cookies, localStorage items, and session tokens utilized by brightcoveos.com.

Identifier	Origin / Provider	Technical Purpose	Retention Lifespan
`site_consent_v2`	First-party (brightcoveos.com)	Records visitor preference regarding storage categories (accepted or declined). Read on document start to configure Consent Mode v2 signals.	6 months
`brightcoveos_chat_token`	First-party (localStorage via pigiadb.php)	Stores active support chat session token to preserve technical conversation continuity when navigating between inner site pages.	18 months
`_ga`, `_ga_*`	Google LLC / Google Ireland Ltd	Differentiates unique engineering visitors and records telemetry regarding player tool usage and documentation page visits.	13 months (only written if consent granted)
`_gcl_au`	Google Ads (Google LLC)	Correlates ad clicks with engineering inquiry conversions via Google Ads conversion linker framework.	90 days (only written if consent granted)
`_uetmsclkid`, `_uetsid`	Microsoft Advertising	Validates conversion events arriving via Bing search engine advertising and correlates inbound Microsoft click identifiers.	90 days (only written if consent granted)
`_fbp`	Meta Platforms Ireland Ltd	Measures ad delivery effectiveness for engineering recruitment and technical media service announcements placed on Meta services.	90 days (only written if consent granted)

Advertising Platforms & Click Identifiers

Present-tense reality: brightcoveos.com actively receives paid traffic from commercial ad networks.

Platform	Click Identifier	Telemetry Handling Protocol
Google Ads	`gclid`	google ads appends the `gclid` query parameter to landing URLs. When Consent Mode v2 is granted, this identifier attributes form inquiries to specific technical search terms. If consent is declined, no storage is created and the tag transmits only uncredentialed pings.
Microsoft Advertising	`msclkid`	Microsoft Advertising attaches the `msclkid` parameter to traffic arriving from Bing. Storage is withheld until the visitor permits advertising cookies. Disclosures conform to the Microsoft privacy statement.
Meta Ads	`fbclid`	Meta Ads appends the `fbclid` parameter on inbound clicks from Meta platforms. Browser cookies are written exclusively when affirmative consent is recorded via our consent manager.

We do not use browser fingerprinting, canvas hashing, or covert CNAME cloaking. Tracking parameters are evaluated in the clear and handled strictly in accordance with user consent state.

Google Consent Mode v2 Signals

Technical execution of four categorical gating signals regulating data flow to advertising and measurement endpoints.

Signal Key	Initial Default State	State Upon User Acceptance
`ad_storage`	denied	granted (enables ad cookie writes)
`ad_user_data`	denied	granted (authorizes ad signal transmission)
`ad_personalization`	denied	granted (authorizes remarketing attributes)
`analytics_storage`	denied	granted (enables telemetry retention)

Under consent mode, all four parameters are set to denied on page initialization before any script loads. Only when a visitor affirmatively chooses “Allow Storage” are these signals updated to granted. If a visitor declines or resets consent, all signals are instantly reverted to denied.

Granting & Modifying Consent

Mechanisms for setting preferences, revoking authorization, and honoring browser automated privacy signals.

Mechanism	Operational Procedure	Immediate Effect
Consent Banner Interface	Displayed at the bottom of the viewport upon first visit. Provides distinct “Allow Storage” and “Decline Storage” actions.	Persists the preference in `site_consent_v2` for 6 months and configures Consent Mode v2 runtime signals.
Footer Preference Link	The “Consent Settings” button in the footer is permanently accessible on every page of brightcoveos.com.	Reopens the consent interface immediately, allowing the visitor to revoke or grant storage permissions with zero delay.
Global Privacy Control (GPC)	We inspect the browser `Sec-GPC` request header on initial document handshake.	When `Sec-GPC: 1` is detected, marketing and analytics storage keys are automatically locked to denied without prompting.

Refusal Impact & Site Performance

Detailed verification of what functionality continues operating and what telemetry ceases when consent is declined.

System Component	Behavior When Storage Is Allowed	Behavior When Storage Is Declined
Engineering Scope Inquiries	Inquiry form transmits technical spec and associates conversion with referring ad campaign.	Fully functional. Form submits to `fuwod9c.php` normally without any marketing attribution cookies.
Bandwidth Calculator Tool	Calculator computes egress metrics and logs usage frequency in analytics telemetry.	Fully functional. Pure client-side arithmetic runs locally in browser memory without persistent cookies.
Live Support Chat	Stores session token in localStorage for 18 months to resume chats across page transitions.	Session only. Chat functions during the immediate page view but does not persist across window closures.
Ad Retargeting & Pixels	Marketing cookies record interaction history for paid audience optimization.	Completely suppressed. No advertising pixels execute and no remarketing lists receive browser identifiers.

Third-Party Privacy Documentation

Authoritative links to privacy statements governing ad platforms and infrastructure providers processing client signals.

Platform Provider	Service Integration	Authoritative Privacy Statement
Google LLC / Google Ireland Ltd	Google Ads conversion tracking and performance measurement	policies.google.com
Microsoft Ireland Operations Ltd	Microsoft Advertising (Bing search campaign attribution)	privacy.microsoft.com
Meta Platforms Ireland Ltd	Meta Ads campaign attribution and event verification	Meta Privacy Policy

We do not permit third-party advertising networks to sell or share your data across unrelated commercial websites. Our studio does not broker, syndicate, or monetize visitor interaction profiles.

Storage Inquiries & Data Contacts

Direct communication channels for questioning specific cookies, requesting audit logs, or exercising privacy rights.

Brightcoveos Engineering Privacy Office

Direct Technical Dispatch

Operator and controller: Brightcoveos, trading at brightcoveos.com. Postal address, written out in full: 224 Southwest 1st Avenue, Portland, Oregon 97204, Portland, Oregon, United States.

For inquiries regarding client storage keys, Consent Mode v2 implementation, or data removal requests under Oregon law, CCPA/CPRA, other US state privacy laws, or GDPR, contact our engineering lead directly:

Controller Brightcoveos

Postal Address 224 Southwest 1st Avenue, Portland, Oregon 97204, Portland, Oregon, United States

Direct Telephone +1 (910) 555-9758

Email for Enquiries and Data Requests [email protected]

Response SLA A data request is answered within 14 days

Complaints Authority State Attorney General or California Privacy Protection Agency

Storage keys follow an explicit engineering ledger.